Terms of Service

CRM360 is a customer relationship management platform that enables organizations to manage users, contacts, companies, deals, pipelines, tasks, documents, emails, reports, and related business workflows.

You may use CRM360 only in accordance with these Terms, applicable law, and any documentation, policies, or guidelines we make available from time to time.

You retain ownership of the data and content you submit to CRM360, including contacts, companies, deals, documents, emails, notes, and related CRM records.

You grant us a non-exclusive, worldwide, royalty free license to process, store, transmit, display, reproduce, and otherwise use such data solely to the extent necessary to provide, secure, support, maintain, and improve CRM360, and to comply with applicable law.

You are responsible for ensuring that you have all necessary rights, consents, and permissions to upload, process, and use any data entered into CRM360.

CRM360 may allow users to connect email accounts or third party services. By connecting an integration, you authorize CRM360 to access and process the information required to provide the relevant integration features.

You are responsible for complying with the terms and policies of any connected third party service.

We may suspend, limit, or disable integrations where reasonably necessary for security, compliance, provider requirements, legal obligations, or service reliability.

If CRM360 offers paid plans, you agree to pay all applicable fees in accordance with the selected plan, billing terms, and payment method.

Unless otherwise required by law or expressly stated in writing, fees are non refundable.

We may modify pricing or plan features by giving reasonable prior notice where required by law or contract.

We aim to keep CRM360 available and reliable, but we do not guarantee uninterrupted, timely, secure, or error free service.

We may modify, suspend, or discontinue all or part of the service for maintenance, updates, security, legal, or business reasons.

We use reasonable measures to protect CRM360 and user data. However, no system can be guaranteed to be completely secure.

You are responsible for using strong passwords, protecting credentials, managing user access, and ensuring that your organization follows appropriate security practices.

CRM360, including its software, design, features, branding, documentation, and technology, is owned by us or our licensors and is protected by applicable intellectual property laws.

These Terms do not grant you ownership of CRM360 or any related intellectual property rights.

You may stop using CRM360 at any time.

We may suspend or terminate your access if you violate these Terms, create security or legal risk, fail to pay applicable fees, or use the service in a harmful or unlawful manner.

Upon termination, access to CRM360 may be disabled. We may retain or delete data in accordance with our Privacy Policy, legal obligations, backup practices, and any applicable agreement.

CRM360 is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory.

To the maximum extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and quiet enjoyment.

To the maximum extent permitted by law, CRM360 and its operators will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunities.

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to CRM360 will not exceed the amount paid by you for the service during the three months preceding the event giving rise to the claim, or no fees at all if no fees were paid.